Effective Date: February 10, 2025

Company: Bob Cleans Windows

Who We Are

We are Bob Cleans Windows, a window and gutter cleaning service based in Columbus, Ohio. This policy explains how we handle your information when you visit www.bobcleanswindows.com or hire us.

What We Collect

We collect information in two ways:

1. Information You Give Us:

• Contact Details: Name, email address, physical address, and phone number (collected when you request a quote, register, or contact us).
• Payment Information: If you pay for services through our site.

1. Information Collected Automatically:

• Technical Data: Your IP address, browser type, device type, and operating system.
• Usage Data: Which pages you visit and how you interact with our site (via Google Analytics).
• Location Data: General geolocation data derived from your IP address.

How We Use Your Information

We use your data to:

• Provide our window and gutter cleaning services.
• Communicate with you about appointments, quotes, and customer service.
• Improve our website functionality and customer experience.
• Send you marketing emails about our services (you can opt out at any time).
• Comply with legal and financial obligations.

Sharing Your Information

We do not sell your personal data. We only share it with third parties when necessary to run our business, such as:

• Service Providers: For website hosting, payment processing, and traffic analytics (like Google Analytics).
• Advertising Partners: We may use tools like Google AdSense or Facebook Ads to show you relevant offers.
• Legal Compliance: If required by law, regulation, or to protect our rights and safety.

Cookies

We use cookies (small data files stored on your device) to make our site work better and to analyze traffic.

• Essential Cookies: Keep you logged in and remember your preferences.
• Analytics Cookies: Help us understand how visitors use our site (via Google Analytics).
• Advertising Cookies: Help deliver relevant ads based on your interests.

You can disable cookies in your browser settings, though some parts of the site may not work as well.

Your Rights

You have the right to:

• Ask what personal information we hold about you.
• Request that we correct or delete your personal information.
• Opt out of marketing communications using the "unsubscribe" link in our emails.

To exercise these rights, please contact us using the details below.

Security

We use industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

Contact Us

If you have questions about this policy or your data, please contact us:

• Email: admin@bobcleanswindows.com
• Phone: (614) 547-2031
• Address: 3680 W Dublin Granville Rd #1072, Columbus, OH 43235